Fidelity Investments Requires Boston Staff to Return to the Office Five Days a Week

Fidelity Investments is requiring its Boston-based employees to return to the office full-time in September, a significant departure from its existing hybrid work plan.

Fidelity has approximately 6,200 employees in Boston and more than 80,000 employees worldwide.

“Fidelity's belief is that being physically together creates more opportunities for a meaningful associate experience filled with connection, mentorship, and learning — elements that are central to our long-term success,” the financial company said in a statement shared with Boston.com. “Fidelity is continuously evolving its ways of working and physical footprint, including plans to continue hiring and increase capacity across our regions to ensure we provide the best products and services for our customers.” 

Additionally, all Boston-based Fidelity associates, except customer support phone personnel, will move to the new in-office schedule. Managers at the vice president level or above at all Fidelity sites will also return to a full-time, in-office schedule.

Boston is one of four Fidelity sites to return to a five-day, in-office workweek. The other sites include Merrimack, New Hampshire; Kentucky; and New Mexico.

Boston.com reported that Fidelity will continue occupying its main corporate office at 245 Summer St., even amid its plans to transfer workers to its new Commonwealth Pier campus, previously known as Seaport World Trade Center, beginning in the fall. Last year, Fidelity tried to lease its headquarters building in preparation for moving to its rebuilt Commonwealth Pier campus later in 2026.

The company said it is also investigating ways to add space and capacity at all its locations to permit employees to transition to a full-time, on-site workweek. 

According to The Boston Globe, Fidelity's decision to return to an in-person, in-office work environment five days a week mirrors that of other large companies that have been gradually weaning employees off hybrid work schedules. Amazon and JPMorgan Chase have already moved employees back to the office five days a week. Boston's other financial services firm, State Street Corp., went to four-day workweeks in late 2023.